Knowledgebase: Google

Email aliases (or alternate email addresses) allow you to have multiple emails without creating multiple accounts. Let’s say you already have an email setup, mybusiness@example.com–you can add aliases like support@mybusiness.com or feedback@mybusiness.com to professionalize your business and emails without having to worry about monitoring multiple inboxes as they will all funnel into your primary account’s inbox. Email aliases are additionally helpful in forwarding emails from a previous employee that is no longer with your company and have them sent to someone else’s inbox. It is important to note that only an admin account can add or edit email aliases.

How do I add an email alias?

1. Then click Menu > Directory > Users.
2. Sign into your Google Admin Console here.
3. Click on a user’s name to open their user settings page.
4. Under the user’s name, click on Add Alternate Emails.
5. Alternate email is where you enter a name for the alias, which is the part of the email address that comes before the “@”.
6. Hit Save.

How do I delete an email alias?

1. Sign into your Google Admin Console here.
2. Then click Menu > Directory > Users.
3. Click on a user’s name to open their user settings page.
4. Under the user’s name, click on Add Alternate Emails.
5. Next to existing email aliases, there is an “X” icon you can select to Remove.
6. Hit Save.

Here’s more information from Google Workspace Admin Help on aliases and how to add or remove them.