Stats

Overview

Salespeople → Stats shows how Find a Salesperson is doing: how often each rep was found, how many leads each one was sent, and which zip codes visitors search. (If you renamed salespeople under Salespeople → Settings, the menu and the page use your name, like Representatives.)

Editors and Administrators can open it. Authors and Contributors don't see it.

Pick 30 days, 90 days, 12 months or All time at the top. Every number on the page follows that choice.

The four totals

• Searches: how many times a visitor searched a valid zip code in Find a Salesperson.
• Leads sent: entries sent through the Gravity Forms form on your salespeople's pages.
• Searches that became leads: leads sent divided by searches, as a percentage. It shows "–" until there's a search.
• Searches with no salesperson: searches for a zip code no rep covers. Visitors who see "No salespeople found" are counted here.

The salespeople table

Each published salesperson has a row, including reps with nothing yet. The busiest reps come first: the most leads, then the most searches.

• Searches: how many times this rep was shown in a search result. If two reps cover the same zip code, a search for it counts once for each of them.
• Leads: entries sent to this rep. Select the number to open Forms → Entries with only this rep's entries. That link needs access to Gravity Forms' entries, so Editors without it see the number alone. The entry list shows all of the rep's entries, not only the ones in the chosen period.
• Became leads: this rep's leads divided by their searches. It can go over 100% when visitors also send the form from the rep's own page.
• Last lead: the date of the rep's most recent lead, from any period.

A No salesperson recorded row appears when a form on a salesperson's page sent an entry without a rep, for example from a page that isn't a rep's. Those leads went to the site's admin email. A rep you've deleted keeps a row while they have leads in the period, under the name saved on their entries.

Zip code lists

• Most searched zip codes: the ten zip codes searched most, with the rep each one found.
• Zip codes with no salesperson: the ten most searched zip codes that found nobody. Add them to a rep's Zipcodes to cover them.

What's counted and what isn't

Searches are counted from the day your site updated to the version of Dirigible Salespeople that added Stats. Earlier searches weren't recorded, so the page starts empty. The line at the bottom says since when searches have been counted.

For each search, the site keeps only the date, the zip code and the rep it found. Nothing about the visitor is stored: no IP address, browser, cookie or time of day.

These aren't counted:

• Searches by anyone signed in who can edit salespeople, so your own team's tests don't add up.
• Searches for a zip code that isn't valid.
• Visits from search engines and link checkers. They load the page without searching.

Leads come from Gravity Forms entries, so they need Gravity Forms. Without it, the page shows searches only. Entries in the trash or marked as spam aren't counted.

Deleting the Dirigible Salespeople plugin deletes the search counts. Your salespeople and Gravity Forms entries stay.