Answers

Answers are short knowledge-base articles. Categories group them. A Knowledgebase block on a page is the public index.

Create categories

  1. Go to Answers → Categories
  2. Add a name
  3. Save

Categories are a flat list (no parent/child terms).

Create an answer

  1. Go to Answers → Add New Answer
  2. Add a title
  3. Write the answer. You can use Image, Paragraph, Heading, Gallery, Video, List, Embed, and Buttons
  4. Assign one or more Categories
  5. Publish

Put the knowledge base on a page

  1. Edit a page and insert Knowledgebase
  2. Set Title and optional Description
  3. Leave Category empty to show every answer, or check the categories to include
  4. Publish

You can place only one Knowledgebase block on a page. Answers list A–Z by title. The block includes a search field.

Point Knowledgebase Page at that page under Appearance → Customize → Dirigible Manifest → Settings. Answer singles then show a back link. Back to Knowledgebase Text is the label (default Back to Knowledgebase). Leave Knowledgebase Page empty if you do not want a back link.

Optional FAQ

You can also add Knowledge Base FAQ on a page, including inside a Section or Columns. It is a compact, searchable list of the same answers — useful beside other page content.

Category archives

Each category has a public archive at /knowledgebases/{category}/. That page is a Knowledgebase listing already filtered to that term. Answer sidebars link to those archives.

Tips

  • Assign every answer a category so the sidebar on an answer single can list related titles.
  • Keep the Knowledgebase page as a normal page in your nav; there is no built-in /knowledgebase/ index archive.
  • After you set Knowledgebase Page, open an answer on the front end and confirm the back link.