Answers

Updated

Answers are short knowledge-base articles. Categories group them. A Knowledgebase block on a page is the public index.

Create categories

  1. Go to Answers → Categories
  2. Add a name
  3. Save

Categories are a flat list (no parent/child terms).

Create an answer

  1. Go to Answers → Add New Answer
  2. Add a title
  3. Write the answer. You can use Image, Paragraph, Heading, Gallery, Video, List, Embed, and Buttons
  4. Assign one or more Categories
  5. Optional: open the Answer tab in the sidebar and click Add an excerpt… to write the summary shown on answer cards
  6. Publish

Put the knowledge base on a page

  1. Edit a page and insert Knowledgebase
  2. Set Title and optional Description
  3. Leave Category empty to show every answer, or check the categories to include
  4. Publish

You can place only one Knowledgebase block on a page. Answers list A–Z by title, each as a card with its categories, title, excerpt and a Read More link. The block includes a search field that also matches words in the answer text.

Set Knowledgebase Page to that page under Appearance → Customize → Dirigible Manifest → Settings. Each answer page then shows a back link. Back to Knowledgebase Text is the label (default Back to Knowledgebase). Leave Knowledgebase Page empty if you do not want a back link.

Optional FAQ

You can also add Knowledge Base FAQ on a page, including inside a Section or Columns. It is a compact, searchable FAQ list of the same answers that fits alongside other page content.

Category archives

Each category has a public archive at /knowledgebases/{category}/. That page is a Knowledgebase listing already filtered to that term. Answer sidebars link to those archives.

Tips

  • Give every answer a category so the sidebar on its page can list related answers.
  • Add your Knowledgebase page to the menu like any other page. There is no built-in /knowledgebase/ page.
  • After you set Knowledgebase Page, open an answer on the front end and confirm the back link.