FAQ

Usage

The FAQ block holds FAQ Card blocks, one per question. Use it for a frequently asked questions section, either as an accordion that opens on click or as a list with every answer showing.

Answers work best as text (paragraphs and lists), but each card can also hold headings, images, buttons, columns, forms, and more. Use those sparingly so answers stay easy to open and scan.

Search results

Each question and answer is labeled for search engines as FAQ content, so your answers can be eligible to appear directly in search results.

Parent and child blocks

Select the FAQ parent to change style, layout, and question text style for all cards. Select an FAQ Card to edit that question, its answer, and an optional background image behind the question.

Use Add FAQ below the last card to add more questions. When a card is selected, use the block toolbar breadcrumb, parent button, or List View to get back to the parent.

Style (parent)

Choose a look for the whole FAQ (select the parent first):

• Outlined — bordered cards with spacing (default)
• Cards — filled card backgrounds
• Compact — tight rows with subtle dividers
• Separator — a flush list with lines between items
• Naked — no card background or borders

All questions appear open in the editor so they're easy to edit; the live site follows the Layout setting.

Layout (parent)

• Accordion (default) — answers stay hidden until a visitor clicks the question; clicking again closes it
• Static — every answer shows on the page

Columns (parent)

Choose how many cards sit side by side on larger screens: 1 (default), 2, 3, or 4. Phones always show one column, so questions read top to bottom. Cards line up with the top of their row, and opening an accordion answer only lengthens that card.

With Compact, columns drop the outer frame and each card keeps its own bottom rule. With Separator, every card gets a rule above it so each row reads as a line across the columns.

Header Tag and Header Style (parent)

• Header Tag — the heading level each question uses in the page outline (H1–H6, or plain paragraph)
• Header Style — how the question looks, using your Customizer text styles. It can differ from the tag, so a question can be an H4 in the outline but look like an H2.

FAQ Card settings (child)

Type the question in the card header. Add the answer in the area below: paragraphs by default, or insert other allowed blocks.

Optional card sidebar settings:

• Background — an image behind the question; the question text switches to light automatically
• Image Focal Point — choose which part of the image stays in view

Block width

FAQ supports Wide and Full alignment from the block toolbar.

Tips

• Use Accordion for long FAQ lists and Static when every answer should be readable without clicking.
• Match Header Tag to the headings around it on the page (often H3 or H4).
• Use Columns for short, scannable questions; keep long answers in a single column so visitors don't lose their place.