Contact form messages
Every message sent with the Contact Form block is emailed to the site's contact email, and a copy is kept on the site. The copy is still there when the email doesn't arrive, so no message is lost.
Where to find them
Go to Messages in the wp-admin menu. The menu item appears once the site has received its first message.
The list shows each message's name, email, phone, the start of the message, whether it was emailed, and when it arrived. Click View to read a whole message. It also shows which page it was sent from. Click the email address to reply.
Only Administrators and Managers can see Messages. Messages never appear on the site, in search results or in feeds, and nobody can add or edit one.
The Emailed column
- Sent: the email went out. Check Dirigible → Email Log if it didn't arrive.
- Not sent: the email failed: the site couldn't send it, with the reason. Check the site's email setup with the test email under Tools, and answer the message from here.
- Not sent: hourly limit reached: the site had already emailed 30 messages that hour, which usually means a flood of spam. The message is kept here; it wasn't emailed.
- Not confirmed: the site stopped before it could tell. Check the Email Log.
Deleting
Messages are deleted automatically 90 days after they arrive. To delete one sooner, move it to the Trash from the list, or click Delete permanently when viewing it.
